Privacy Policy

We Value Your Privacy

We collect only basic information required to complete a purchase or provide a refund. Examples of customer information that may be collected by us include your name, address, telephone number, date of birth, email address, descriptions of the items requested or purchased, the IP address and operating system of your computer, the browser type and version being used by you.

We will not sell, distribute or lease your personal information to third parties.

We do not collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.

In order to take advantage of some features of the site such as our loyalty program or birthday offers, you must register and create a member account which is free of any cost. An online registration form may require you to provide information such as your name, email address, and a password.

With your email address, we deliver to you information such as newsletters, surveys or other email messages containing product and event information, tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘Profile’ section for registered users.

Your password is a component of our security system. It is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.

By using the website and or by providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

*Please note - Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Terms & Conditions

The prices mentioned in the website are inclusive of all taxes.

We accept cash on delivery, Esewa payment and online transfer to our bank account. For online direct transfer to account, account details will be furnished to the concerned as and when requested.

Sales and offers will be announced on the site and Ameya Naturals has complete rights to announce dates / alter such dates / prematurely end sales and offer. Any decision taken by Ameya Naturals will be final.

One or more offers cannot be bundled and only one coupon code can be applied at any point of sale. In case of any issues due to system failure, the decision of the company will be final.

We normally take 3 to 5 business days to ship the products ordered within Kathmandu valley. Outside Kathmandu valley, we take 7 to 10 business days and delivery will have to be picked up from the courier company. This period could extend due to various reasons beyond our control.

Get in Touch

This website is owned and operated by Ameya Group. You can reach us by writing to or by sending us a message via social media.